NEW REQUESTStreetlight not workingNorth entrance · Photo attached
Resident reports it
A guided request captures the right information from the start.
Estate communication, organised
Your estate.
Clearer every day.
Notices, levy statements and maintenance requests in one branded place—simple for residents and manageable for your team.
01 Operations overview
Illustrative product preview
THURSDAY, 6 AUGUST
Good morning, Deon.
OPEN REQUESTS123 need attention
RESIDENTS28491% activated
STATEMENTS276Published this month
Maintenance queueLatest resident requests
View all →Burst pipe near Unit 42Reported 18 minutes ago · Common area
UrgentStreetlight not workingReported yesterday · North entrance
In progressIntercom access issueUnit 118 · Assigned to security
AssignedNOTICEPublished
Water interruption
Planned maintenance on Friday from 09:00–12:00.
Sent toAll 284 residents
267 residents viewed
9:41
CRCedar RidgeResident portal
Good morning, Sarah
LEVY BALANCER 2,850.00Due 31 August
Active requestView all
Streetlight not workingIn progress · Updated today
→Latest noticeToday
IMPORTANTWater interruptionPlanned maintenance on Friday.
⌂Home↗Requests≡Statements•More
Built for South African estates
Your estate branding
Managed setup and support
02 From request to resolution
Less chasing.
More certainty.
Skyden gives every resident request a clear next step and gives your team one reliable record of what happened.
MAINTENANCE
SRStreetlight not workingUnit 118 · North entrance
Assigned toEstate maintenance
Your team takes ownership
Assign the issue, add updates and keep the history together.
✓
Request resolvedUpdated today at 14:32Resident notifiedEveryone sees progress
Residents get clarity without repeatedly calling the estate office.
03 Resident self-service
Answers without another phone call.
Residents can check balances, download statements, read notices and follow maintenance requests from one clear, branded portal.
- 01 Levy statements and invoices
- 02 Estate notices and documents
- 03 Maintenance request tracking
- 04 Contact detail updates
Cedar Ridge EstateSarah M.
YOUR ACCOUNT
Good morning, Sarah.
Current levy balanceR2,850.00Due 31 August 2026
UpdatesView all
Maintenance request updatedStreetlight repair is in progress.
TodayWater interruption noticeFriday from 09:00–12:00.
TodayAugust statement publishedYour latest levy statement is ready.
1 Aug04 A managed rollout
From decision to launch,
without the usual friction.
We configure the portal, apply your branding and guide your administrator through launch.
You brief us
Share your estate details, brand assets and rollout requirements.
We configure Skyden
Your portal is branded, prepared and checked before residents are invited.
Your estate goes live
We support your administrator through the first rollout and resident adoption.
05 Inside the portal
Product proof,
not marketing theatre.
This walkthrough uses one fictional estate dataset to show billing, maintenance, communication and resident self-service.
BILLING
Billing Snapshot
R214,500April levy batch processed for 148 units
- 148 statements issued
MAINTENANCE
Maintenance Board
12 OpenGate, lighting, plumbing and access control
- 3 need attention
COMMUNICATION
Announcement Feed
3 NewResident communication from one central place
- Urgent notice published
RESIDENT VIEW
Resident Account
4 DocsStatements, AGM minutes, rules and welcome pack
- Current balance available
06 South African launch pricing
Clear pricing.
A managed service.
Choose the level of service your estate needs—from a branded resident portal to complete managed automation.
STARTERFor one estate
R9,900 once-off setup
R1,799 / month
- ✓ Up to 500 residential units
- ✓ Branded resident portal
- ✓ Billing, notices and maintenance
- ✓ Guided administrator onboarding
- ✓ Direct South African support
MOST POPULAR
GROWTHFor premium estates
R19,900 once-off setup
R3,599 / month
- ✓ Everything in Starter
- ✓ Up to 500 residential units
- ✓ Custom domain and DNS setup
- ✓ Branded email delivery setup
- ✓ Training and rollout guidance
- ✓ Priority support
FULL SERVICE
AUTOMATIONFor hands-off administration
R44,000 once-off setup
R6,499 / month
- ✓ Everything in Growth
- ✓ Up to 500 residential units
- ✓ Official estate WhatsApp channel
- ✓ Requests created and tracked automatically
- ✓ Resident confirmations and progress updates
- ✓ Automated triage and drafted replies
- ✓ Human approval and staff takeover
- ✓ Included messaging and AI allowance
ENTERPRISEFor property portfolios
Custom
Based on scope and rollout
- ✓ Everything in Automation
- ✓ Multi-estate rollout strategy
- ✓ Scoped feature development
- ✓ Dedicated account support
Starter, Growth and Automation include up to 500 residential units. Add R499/month for each additional 100 units or part thereof. Automation includes up to R300/month in WhatsApp messaging and a R500/month AI allowance. Additional usage is reported and approved before billing. All prices exclude VAT if applicable.
07 Founding estate pilot
Prove Skyden in one estate before a wider rollout.
We configure one branded portal, guide your administrator through the core workflows and help introduce it to residents.
01 One focused estate rollout02 Managed setup and branding03 Evaluate before expanding